Terms of service
Terms of Service
Welcome to Little V LTD. By using our website or placing an order with us, you agree to the Terms of Service outlined below. Please read them carefully before making a purchase.
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1. About Us
These Terms of Service are issued by:
Little V LTD
Address: 12 Mateo Drive, Bournemouth, BH9 2FD
Email: mylittlev@outlook.com
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2. Using Our Website
You agree to use our website only for lawful purposes. You must not:
Attempt to disrupt or damage our website
Use the website to commit fraud
Access accounts or information that you are not authorized to use
We may suspend access to the website if we believe it is being used improperly.
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3. Orders, Contract Formation & Delivery Refusal
When you place an order with Little V LTD, you are making an offer to purchase the items in your basket. A binding contract is formed once we send you an order confirmation email.
By placing an order, you enter into a contract with us for both the purchase and delivery of the selected products. This contract begins immediately once your order is confirmed.
When completing an order, you agree to:
Provide accurate contact and delivery information
Pay all charges associated with your purchase
Accept delivery at the address you provided
Refusal of Delivery
If you choose to refuse delivery of your order for any reason—including but not limited to change of mind, unavailability at the delivery address, refusal to accept the parcel, or any other cause—you acknowledge that you are breaking the contract you entered into with Little V LTD.
When a customer refuses delivery:
Delivery, shipping, and handling fees will not be refunded
Any additional return shipping or courier charges caused by the refusal may be deducted from any refund of the product cost (if a refund applies)
We are not liable for delays, losses, or damages that occur because the order was refused or not accepted at the address provided
By placing an order, you agree to be available to receive it or make suitable arrangements for receipt.
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4. Delivery
We aim to deliver orders within the estimated timeframes provided at checkout, although these are not guaranteed. Delays may occur due to courier issues, weather, peak seasons, or other factors outside our control.
Once the order has been dispatched, responsibility for receiving the delivery lies with the customer.
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5. Returns and Refunds
Our Return & Refund Policy explains when and how you may return an item.
Some items may not be eligible for return due to hygiene reasons, customization, or other restrictions.
Refunds will only be issued according to the conditions in our Return & Refund Policy and may exclude delivery and return-shipping costs.
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6. Prices and Payments
All prices shown on our website are in GBP (£) unless stated otherwise.
Prices may change at any time, but changes will not affect orders that have already been confirmed.
Payment must be made at the time of purchase using one of the available payment methods on our website.
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7. Accounts
If you create an account with us, you are responsible for:
Keeping your login information secure
Ensuring your personal details remain accurate
Please contact us immediately if you believe your account has been accessed without permission.
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8. Limitation of Liability
Little V LTD is not responsible for:
Any losses caused by events outside our reasonable control
Indirect, incidental, or consequential damages
Issues resulting from misuse of our website or products
Our total liability for any claim relating to an order will not exceed the total amount paid for that order.
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9. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on our website.
Your continued use of the website or further purchases will be considered acceptance of any updated terms.
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10. Contact Us
If you have any questions about these Terms of Service, you can reach us at:
Little V LTD
Email: mylittlev@outlook.com
Address: 12 Mateo Drive, Bournemouth, BH9 2FD
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